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Our Philosophy and Approach

A Systems Thinking Approach to Evaluating and Improving Enterprise Performance
Part I: Organisation as a System

Inspired by management science, systems thinking and a medical sector, we argue there are similarities between a human body and a company (in this case in FMCG, Retail and E-commerce sector as Demkovitz Consulting’s specialisation). Building on this analogy, we visualise that if the two indeed behave similarly, we can apply the scientific mindset from medicine to assessing and working with business performance. In this Part I of our work, we visualise how the business elements work together and should be treated as a system on the example of the human body. Then, we explain the interconnectivity of the parts to build the holistic view of a model organisation and its functions.

A Systems Thinking Approach to Evaluating and Improving Enterprise Performance
Part II: Performance Assessment and Recommendations

In Part I of our work, we made the case that a business organisation may be treated as a system, and we exemplified our logic with the analogy to the human body. In this Part II, we focus solely on the business aspect of helping companies grow by building a simplified model of five distinct categories of organisational system. Based on this we outline the diagnostics method for a business including: 1) A self-assessment tool, 2) In-depth discovery interview, and 3) Metrics evaluation.
Following this methodology, we propose what might be the next steps in improving a business performance and in what areas Demkovitz Consulting is best suited to help: 1) Leadership, People and Culture, and 2) Business Model and Design. In other areas, we partner with domain experts whom we can refer to provide specific support to an enterprise’s requirements.

Essay: Relationships in the Family Business

Due to the nature of my economic activity, I monitor, assist and am affected by the big generational wealth transfer that is about to occur in Poland. Many successful entrepreneurs hope to pass on their legacy to the next generation.
They find it tricky, however, due to the differences in cultural behaviour and business acumen. In this work, my goal is to share guidance on making those difficult relationships work, which can be the most beautiful and emotional journey for both sides. These are not silver bullet steps to achieve success. Instead, this paper offers a summary of my thoughts based on experience of working and observing 50+ families passing over the wealth across the world, mainly in Western Europe, Poland and India.

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